FAQ
Shipping
Domestic Shipping
All prices on our site are displayed in Australian Dollars (AUD), and will be charged in Australian Dollars. Shipping within Australia will take approximately 3 - 5 working days for all orders including Click & Collect.
International Shipping
design by. elin ships to most destinations around the world and we use Korean Post standard Courier International track able service for all our international orders.
For International delivery, you should receive your order within 10 working days. If your order has not arrived within the allotted time, please contact the shipping company, using the reference number supplied to you.
Please note that during busy sale periods, you may experience a delay in receiving your order, we apologize in advance for any inconvenience. Please contact us if you have any questions about your order.
Customs Duties & Other Fees
For delivery we offer free shipping when you spend over $70 AUD.
All orders fee charge $25 AUD
Returns
How to Return
I gladly accept returns, exchanges, and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 2 days of purchase
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Damaged or Incorrect Items
100% refund or exchange correct items again and we will charge for shipping fees
Exchanges
For international orders, if you wish to exchange your purchase, you will need to return it for a refund and place a new order.